The Director of IT Infrastructure is a leader of a cross functional team who plan, build and manage a cloud-based technology infrastructure. Responsible for Microsoft Azure and M365 environment, cybersecurity, and Business Continuity strategic planning and design. Design and reporting of infrastructure KPI’s, Audit and Security compliance and Infrastructure program and project management services.
- Directs teams, ensuring they are working together effectively. Partners with and integrates across other areas of the company, resolving conflicts and managing competing priorities, to provide a complete solution.
- Accountable for the technical direction of the group, develops the infrastructure strategy and road-map, and ensures its integration with the broader IT and enterprise strategic plans.
- Re-prioritizes and reallocates resources as appropriate based on changing business needs.
- Ensures quality, compliance and fiscal standards are met for the department.
- Leads the evaluation of emerging Infrastructure technologies and tools
- Establish key performance indicators and service level objectives for continually improving the performance of IT operations
- Manages the successful resolution of end user issues, including sensitive situations.
- Oversees the monitoring, maintenance, upgrade and administration of infrastructure systems to achieve availability, performance, and security objectives.
- Reviews performance and capacity of IT systems to manage the optimization of operating costs, improve operational efficiency, increase reliability and performance, productivity levels, and upgrade requirements.
- Responsible for IT disaster recovery, including planning, documentation, implementation and testing for all platforms.
- Manages 3rd party vendor and service providers; performance and SLA’s, incident handling and issue/problem resolution and escalation
- Implements strategies to attract, retain, motivate and develop talent in their department.
- Improves work procedures and processes for area managed continually.
- Communicates clearly and precisely with all levels of the company, including virtual collaboration.
- Ensures that key business and IT information is disseminated throughout the organization.
- Partners across the IT organization to support departmental projects and deliver the technology portfolio.
- Other duties as assigned by the CIO
Requirements:
- Typical candidates will possess 7-10+ years of relevant experience and a Bachelor’s degree or equivalent.
- 3 years of experience supporting Microsoft Azure environment, InTune, and suite of O365 applications required
- Experience with Meraki, Barracuda, Sophos, TeamViewer, and CommVault a plus
- Knowledge of CIS or NIST security standards
- Proven track record of continuous development of staff
- Excellent organizational skills and attention to detail are essential
- Excellent communication and interpersonal skills at all levels are necessary
- Able to work well on multiple projects under pressure and deadline driven environment
- Possesses broad technical expertise in IT infrastructure and the ability to identify and leverage technical experts.
- Exercises judgment and influence on key technical decisions (e.g., standards and policies, environment selection, technical solutions) within their area.
- Ensures that technical expertise is maintained and appropriately leveraged in their area(s).
- Ability to work with highly confidential material
Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to local and national clients and offers a full range of flexible
solutions, including direct placement hiring, recruitment process outsourcing, contract and contract-to-hire models. Catch specializes in the entire talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally aligned, and ready to make an immediate impact - learn how at catchtalent.com.
Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
